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Pay & Money

I need cash from an ATM

THE NEXT STEP

Look for an international ATM displaying your card’s network. Seven Bank is one option. Select your language, follow the withdrawal prompts and read the fees before confirming.

Need to ask someone? Show a Japanese message ↗

Do this now

  1. Use the bank’s official ATM locator. Check the location’s opening hours as well as ATM availability.
  2. Insert your card and choose withdrawal. Enter the PIN privately and select the appropriate account and amount.
  3. If offered a currency choice, compare the displayed conversion terms. Selecting yen leaves conversion to your card issuer; issuer fees may still apply. Collect cash, card and receipt.

Which situation are you in?

My card is rejected

Check the supported logo, overseas-withdrawal setting, PIN and daily limit with your issuer.

The amount is rejected

Try a lower permitted amount after checking the screen’s limits. Your issuer can impose a separate limit.

It asks JPY or my home currency

Home-currency conversion uses the ATM’s displayed rate. JPY uses your issuer’s conversion terms. Review before agreeing.

AT A GLANCE · EXPLANATORY DIAGRAM
Check your card logoRead fees + currencyTake card + cash + receipt
SHOW THIS TO STAFF

海外のカードで現金を引き出せるATMは近くにありますか。

Is there an ATM nearby where I can withdraw cash with an overseas card?

You can take a screenshot to keep this message handy.

Before you continue

No ATM can guarantee acceptance of every foreign card. Fees, limits and service hours vary. A credit-card withdrawal can incur cash-advance interest.

Related questions

Can I withdraw coins?

International cash withdrawals generally dispense banknotes. Check the machine’s denominations.

Is every 7-Eleven ATM open all night?

Access depends on the store or building, and card networks may have service interruptions.

Sources & checking

Source review: 17 September 2026 · Desk research, not a field test. Service conditions can change.

Please help / お願いします

海外のカードで現金を引き出せるATMは近くにありますか。

Is there an ATM nearby where I can withdraw cash with an overseas card?

Japan Next Step · Staff message