IN JAPAN. NEED A HAND?
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wrong?
Find your next step. Get on with your trip.
01—10
Small problems.
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Let’s sort it out.
10 practical fixesMy Suica won’t work
Get the next stepMy card was declined
Get the next stepI need cash from an ATM
Get the next stepHow do I pay at this checkout?
Get the next stepWhy do I have two train tickets?
Get the next stepWhen do I pay on a Kyoto bus?
Get the next stepThe coin lockers are full
Get the next stepCan I send my suitcase ahead?
Get the next stepMy eSIM has no internet
Get the next stepWhere can I throw this away?
Get the next stepNo matching fix yet.
Try “train”, “payment” or “luggage”, or browse all ten guides.
WHEN WORDS GET IN THE WAYA little Japanese.
A little Japanese.
A lot less explaining.
Every fix includes a Japanese message you can show to staff. Open it, turn your phone around, and ask for help.
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Useful answers, with sources.
Operator guidance, clear exceptions and a direct route to official help. Our launch guides are desk-researched; we do not claim hands-on testing.
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