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How do I pay at this checkout?

THE NEXT STEP

First check who scans the items. At a semi-self checkout, staff scan and you pay on the screen. At a full self checkout, you scan the items before choosing payment.

Need to ask someone? Show a Japanese message ↗

Do this now

  1. Wait for staff to finish scanning, or follow the self-scan instructions. Choose English if offered.
  2. Check the total and select your payment method: 現金 means cash; クレジット means credit card; 交通系IC means a transit IC card.
  3. Insert cash into the designated slots or follow the card-reader prompt. Wait for completion and collect your change, card, receipt and shopping.

Which situation are you in?

The cashier scanned everything

Use the customer-facing payment screen once the total appears.

I need to scan my items

Scan the barcode once, check the item appears and use the help button if it does not.

The screen asks a question I cannot read

Ask staff before confirming. Age-restricted goods, bags and some services can need extra steps.

AT A GLANCE · EXPLANATORY DIAGRAM
現金 = Cashクレジット = Credit card交通系IC = Transit IC card
SHOW THIS TO STAFF

このレジの使い方を教えていただけますか。

Could you show me how to use this checkout?

You can take a screenshot to keep this message handy.

Before you continue

Layouts and accepted payments differ by store and machine. This is a label guide, not a reproduction of a specific checkout screen.

Related questions

Do I give the cashier cash?

At a payment-only self checkout, put cash into the machine when instructed. Ask staff if unsure.

Can I use a transit card?

Only where supported and selected. Check your balance and the payment logos.

Sources & checking

Source review: 17 September 2026 · Desk research, not a field test. Service conditions can change.

Please help / お願いします

このレジの使い方を教えていただけますか。

Could you show me how to use this checkout?

Japan Next Step · Staff message